• It still amazes me, as I talk to customers across the country, how wide the gap is between the vision of digitizing paper lending processes and the day-to-day operational reality. There are definitely individual departments that are leveraging new digital technologies for point-solutions, but from an end-to-end perspective very few lenders have closed the gap. But there is hope. Through the strategic use of the right technologies and the expert application of these technologies, an end-to-end digital lending solution is much closer than you think.

  • Why do enterprise production deployments go wrong so often?  

  • To a large degree, the success of a migration project will depend on how well understood the current source repository and  documents are, in addition to how well the target repository has been architected and implemented.  Naturally, these cannot be considered in isolation, so effectively bridging the two repositories and correctly mapping migrated documents between them is the final key to a winning migration analysis and design.

  • Why migrate at all?  Who are the stakeholders?  Should I look for outside help?  What tools are needed?  What preparations are needed?  What are the costs involved?

    Before we can think about embarking on a migration, we want to ensure that we have addressed these and other key questions in our planning for the migration.  In short, we want to develop something akin to a charter for the migration; something that can form the basis for a strong business case and a successful migration.

    Reasons for migration

  • Ah, the kinder and gentler times - the days of our predecessors before the dawn of the ECM migration era -we had no worries about upgrading our ECM environment and moving our documents and business processes from our existing solution to this new-fangled one.  But alas, times change, and so must our ECM solution.

  • Like most financial institutions today, Union Bank faces an unfriendly environment of sustained low interest rates and increased regulatory oversight. Yet the bank continues to demonstrate resourcefulness in meeting ambitious financial goals. Read more here to learn how Imagine Solutions supported IBM ECM.


  • Imagine your typical bank branch for a moment.  A substantial amount of paper is generated in the branch by existing business processes and customer documentation. This paper must be moved forward to the back office for processing and so it is assembled into color-coded bags that denote the line of business it belongs to.  The bags are physically transported to a mailroom, a centralized operational facility, where the paper is processed.

  • While Internet and mobile banking continue to transform the role of the traditional bank branch, the fact remains that many of your most important customer interactions originate there.  New accounts, consumer and commercial loans, mortgages, investments, payments, treasury services - the basic elements of banking - often are launched out of a branch experience with a customer.

    Yet for too many banks, branches remain the last bastions of paper-shuffling inefficiency.  Ironic, since the very things that cost you time and money are the things that most frustrate your customers.

  • See the original post on IBM's Information on Demand blog.     

    In the world of document imaging and capture, the concept of transactional capture has been receiving a lot of attention.  Transactional capture is an innovation in the world of enterprise content management (ECM); it seamlessly integrates content capture and business processes, allowing organizations to collect and put to work unstructured content much sooner.

  • Reduce costs and bring your bank branches back to profitability, while you accelerate business processes, enhance the customer experience and improve compliance performance, with ECM

    Sounds easy enough, right?