ECM Strategy Consulting

Smart Ways of Getting the Most Value out of Your ECM Future


Strategy ConsultingECM strategies can hinge on many variables besides the technology: compliance, cost-efficiency, the customer experience, and product impact, to name a few. It is challenging to balance the needs of your business users, customers, business processes, technology, and your enterprise standards. Different lines of business might choose different ECM strategies or have different budgets and timelines. IT might be heavily focused on achieving enterprise standards and rigorous compliance for ECM.

Those competing priorities can prevent progress or lead to sub-par results. When that happens, Imagines Solutions' ECM Strategy consultants can help you find the optimal answers.

Imagine Solutions brings a highly pragmatic outlook to strategy consulting. We pride ourselves on going well beyond high-level strategy reports to deliver actionable plans with a clear path to project success. Our ECM Strategy engagements can include:

  • Reviewing your current ECM strategy and performing a gap analysis against your goals.
  • Developing or renewing a strategy to make the transition from a centralized capture approach to a distributed and/or transactional capture approach.
  • Evaluating whether to extend an ECM initiative across all lines of business, including a complete impact analysis.
  • Reviewing your current ECM architecture, matching it to your business needs and workflow process to determine where products and/or process changes will improve overall metrics.
  • Reviewing your ECM initiatives and determining the most efficient and cost-effective approach, balancing all competing priorities.
  • Developing or reviewing your enterprise ECM roadmap, complete with a future-state vision, reference architecture, program governance and workflow/business process enhancements.
  • Facilitating design and deployment of shared ECM services models, from LOB “evangelization” initiatives, to business case and funding templates, to cost transfer and SLA management models.

As leaders in ECM we can help you extract the full value of your ECM investment. We will work with you to create a roadmap to achieve your ECM strategy, anticipating any issues along the way, and defining a clear budget and timeframe for success. Whether your primary business driver for ECM is cost take-out, efficient growth or improving customer service, we can help you accelerate your success.

ECM is a journey that each organization takes in its own way. No matter where you are in your ECM path, Imagine Solutions can be a strong, supportive, collaborative and informed partner. Contact us today to learn how Imagine can help you with an ECM blueprint for success.