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Helping insurers be more responsive – one document at a time

The sooner you can get claim information into the hands of the agent, the sooner they can react and solve their customer’s problem.

That’s why insurers depend on us to cut paper handling and cycle time through enterprise content management solutions that automate and streamline the lifecycle of insurance related documents.

Our ECM solutions extend platform functionality by capturing all claims-related records and documents at the source and securely transferring them to the ECM system for integration into enterprise-wide processes.

On the operational side, our solutions and services allow you to:

  • Eliminate human error through native integration of enterprise records – both hard and soft copies – into the front or back office process
  • Comply with records management policies and procedures from a single system regardless of the record media
  • Reliably achieve consistent records management practices across the enterprise
  • Demonstrate compliance and full audit requirements
  • Capture the benefits of paperless billing

Go Green

In addition, getting rid of even one paper document throughout your process cycle increases FTE productivity, significantly cuts scanning, storage and shipping costs, and allows you to demonstrate your commitment to reducing paper waste.

 
“Imagine’s approach to customer service leaves you with the feeling that you’re their only customer.”
– Jim Bauer, Imaging Services Manager for Unitrin Insurance

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