Imagine Solutions Partners with Integro to Help Manage Hawaii Caseloads across Remote Offices

Dallas TX - Imagine Solutions, a leading provider of enterprise content management (ECM) consulting and technology solutions, is pleased to announce a partnership with Integro to implement the fourth phase of State of Hawaii’s, Department of Human Services (DHS), comprehensive ECM and case management solution (CMS) which will support 34 distributed office locations across the islands.

The DHS Benefit, Employment and Support Services Division (BESSD) selected Imagine Solutions to design, develop and implement a CMS to support its First to Work, Employment and Training and Child Care Connection Hawaii programs. The remote BESSD offices process applications and manage caseloads for the employment and child care services programs. Imagine Solutions also will work with the DHS to identify, design, develop and implement enhancements to improve system usability.  The enhancements will include in-depth search capabilities and document security, barcode indexing, and the ability to perform encrypted image extracts from the repository onto mobile or portable media.  

Additionally, Imagine Solutions has partnered with Integro, a leading email and records management solutions provider, to design, develop, and implement IBM’s records management solution to automate and defensibly dispose of records in the DHS FileNet P8 repository. Integro will ensure the solution is easy to use and fully supports DHS’ retention policies, disposal processes, and auditing requirements. 

The comprehensive CMS, consisting of Imagine Solutions’ Encapture for Distributed Capture, IBM Datacap for Advance Capture, IBM Advanced Case Management and IBM FileNet Content Manager, replaces a paper-based system with an electronic format that supports automatic recognition and classification of citizen-provided content. The CMS minimizes the need for manual paper processing, and leads to improved form validation and accelerated case processing times.

About Integro
Integro is a product and services company specializing in technology solutions for information lifecycle governance, eDiscovery, email management, and records management. Integro’s solutions directly impact the bottom line, drastically reducing eDiscovery and IT management costs, supporting defensible disposal, minimizing risk, ensuring regulatory compliance, and boosting user productivity. Integro’s email management product, Integro Email Manager (IEM), offers value-based email governance, enabling companies to keep the email that is important for business, legal and regulatory obligations, while eliminating the costs and risk exposure of over-retention of email. Integro is a privately held company founded in 1995. The company was recently recognized by SourcingLine as a Top IBM ECM Consultant. Learn more at

About Imagine Solutions
Imagine Solutions, Inc., based in Dallas, TX, is a provider of end-to-end enterprise content management (ECM) technology solutions and professional services.  For over 16 years, Imagine Solutions has been bringing new levels of automation agility to paper-intensive business processes. Encapture®, a class-leading enterprise-level distributed document capture system developed and marketed by Imagine Solutions, enabling easy and secure content capture, and delivering it to any source for further processing.  Imagine Solutions is the recent recipient of IBM’s Business Partner Achievement Award 2013 for innovation and excellence in ECM. For more information visit or follow Imagine Solutions on Twitter @ImagineSolution.