Utilize Imagine’s Datacap HealthCheck as a One-Time Evaluation or On a Subscription Basis
Imagine Solutions has developed for existing Datacap customers the “Datacap HealthCheck” program, designed to cost-effectively assist organizations in the continuous improvement of their capture platform.
Our proven, three-stage capture assessment methodology – Discover, Analyze, Recommend – is designed to home in quickly on the most impactful opportunities for improvement in the context of your unique environment and needs.
- Discover – In this initial stage we engage selected business, operations and technology stakeholders in a series of structured interviews and questionnaires to quickly identify key areas of focus. Perspectives explored in this Discover stage include:
- Currently identified pain points
- Datacap functionality and performance gaps vs. key stakeholder expectations
- Datacap performance metrics for your environment vs. benchmarks from “best practice” environments
- Audit against Imagine’s checklist of common deployment mistakes
- Analyze – In this stage, we synthesize Discovery stage findings into problem type, level of impact, and complexity of resolution. In collaborative dialogue with your team problem resolution priorities are defined.
- Recommend – Here we generate a detailed framing of tactical recommendations, taking into account specific task synergies and interdependencies, in a manner that best aligns with the client’s solution priorities.
The final Datacap HealthCheck deliverable is a detailed written report of findings and recommendations, including:
- Performance profile highlighting key statistics from your environment.
- Detailed analysis of the state of your Datacap environment.
- Recommended actions to mitigate system issues that were uncovered.
Invariably, customers tell us that a critical side-benefit of the HealthCheck is the wealth of mentoring tips your team will glean from interaction with the Imagine team. While it is often the case that our recommendations can be implemented by your team, the final HealthCheck report will also include estimated budget and schedule for any ongoing assistance you may require from Imagine.
The Imagine Solutions Difference
Imagine Solutions is a leading IBM Business Partner for Digital Business Automation, with a particular focus on the sales, delivery and support of Datacap and Datacap Insight Edition. Having successfully delivered Datacap solutions for dozens of enterprises across North America, we have deep expertise in all aspects of the Datacap platform and in how to most effectively leverage Datacap as a core component of an organization’s digital transformation assets. From business value assessments, to requirements definition, to solution design, to full project lifecycle deployments, to staff training and mentoring – Imagine offers a comprehensive array of Datacap-related services. In addition, we have built a proprietary library of Datacap solution accelerators that can significantly improve a customer’s user experience and time to value.